For Veterans and their families / carers

If you hold a white or gold DVA card or a family member/carer of a Veteran, then contact your relevant Health Professional to speak with them about how the Dawn Clock could help with daily activities.

Your Health Professional can guide you as to whether the Dawn Clock is suitable and the necessary steps to prescribe the Dawn Clock through the DVA(RAP) scheme.

The following Health Professionals can prescribe the Dawn Clock under the DVA (RAP) scheme

  • General Practitioners
  • Occupational Therapist (general)
  • Physiotherapist
  • Registered Nurse
  • Specialist (includes Medical Specialists in the relevant field)
  • Continence Advisor (Registered Nurse or Physiotherapist Continence Advisor)

For Prescribers

The Dawn Clock is a contracted item under the Mobility and Functional Supports category through the DVA (RAP) scheme.

The contracted supplier is Allianz Global Assistance. If you need to discuss anything about prescribing the Dawn Clock, then you can contact them on the details below;

Allianz Global Assistance

A Direct Order Form (DOF) is required to prescribe the item to Veterans. Download the form here.

Alternatively, if you have an online account with Allianz Global then you can order direct through the Mobile app or website here.

If you are interested in registering for an online account with Allianz Global, then contact them on for further information and they will assist you.

DVA (RAP) details for the Dawn Clock

RAP Item Number


RAP Item Category

Communication, Cognition and Memory Assistance

Is this a contracted item?

Yes, Mobility and Functional Support

Is prior approval required?


Prescribers allowed

General Practitioner, Occupational therapist (general), Physiotherapist, Registered Nurse, Specialist (includes all medical specialists in relevant field), Continence Adviser (Registered nurse or Physiotherapist Continence Adviser)

For further information please visit the DVA website;

DVA (RAP) schedule general information

DVA (RAP) schedule BF06 category information

Or you can email our friendly Customer Service Team on info@dawn-clocks.com and we will assist you.